Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.
Please note:
- Orders placed after business hours, on weekends, or holidays will begin processing the next business day.
- During product launches, sales, or high-volume periods, processing times may be slightly extended.
Shipping Time
After processing, standard shipping typically takes 5–7 business days for delivery within the United States.
Shipping times may vary depending on:
- Carrier delays
- Weather conditions
- Holidays
- Incorrect shipping information provided at checkout
Tracking Your Order
Once your package ships, you will receive a tracking number via email so you can monitor your delivery status.
Incorrect Addresses
Please make sure your shipping address is entered correctly before placing your order. C&S Body Oils is not responsible for packages delivered to incorrect addresses provided by customers.
Lost or Delayed Packages
Once an order has been shipped, we are not responsible for carrier delays, lost packages, or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly using your tracking information.
Contact Us
If you have any questions regarding your order or shipping, please contact us and we’ll be happy to assist you.